Frequently Asked Questions
Giving you peace of mind
Why Book With
create travel?
- Personalised Service – Tailored trips to match your preferences.
- Expert Knowledge – First-hand destination and travel insights.
- Time-Saving – We handle all the planning for you.
- Exclusive Deals – Special rates and promotions.
- Dedicated Support – Help before, during, and after your trip.
- Added Perks – Upgrades and extras through our supplier connections.
- Consistent Contact – One trusted adviser throughout your journey.
Is My Holiday
Protected?
- Payments go directly to suppliers – We do not hold your money.
- GDPR compliant – Secure transactions for peace of mind.
- ATOL & ABTA protected – Your booking is safeguarded.
Can You Find the Best Deal?
- Absolutely! We work with 100+ trusted travel suppliers, from airlines to hotels, cruises, and tour operators.
- Same prices as booking direct – plus expert advice and support.
- Exclusive discounts & perks – Special rates, upgrades, and promotions you won’t always find online.
- Tailored to your budget – Whether it’s luxury, family, city breaks, or adventure, we’ll find the best value.
- We do the hard work – No need to spend hours searching; we’ll find the best deal for you.
Does It Cost More to Book with You?
- No extra cost to you – Our commission is built into the booking price.
- Same pricing as booking direct – The commission would otherwise go to big companies.
- Want to earn commission yourself? – Visit our 'Become a business partner' page
What Can I Book With You?
- Anything travel-related!
- From package holidays to flights, train travel, hotels, cruises, ski trips, safaris, honeymoons, and city breaks.
- Extras available – Airport transfers, parking, car hire, excursions.
When Do I Need to
Pay?
- Flexible payment options – You can often secure your booking with a deposit, with the remaining balance due closer to departure.
- We’ll keep you informed – Payment deadlines vary by supplier, but we’ll guide you every step of the way.
- Last-minute getaway? If you're booking close to departure, full payment may be required upfront. We’ll let you know what to expect.
How Do I Book With create travel?
- Enquire via our contact page.
- Fill out an enquiry form.
- Prefer a call or Zoom? We can arrange this after the initial contact.
Which Suppliers Do You Work With?
- We partner with 100+ preferred suppliers, including:
- Hotels: Hilton, Marriott, Mr & Mrs Smith, Plum Guide
- Cruises: Virgin Voyages, Royal Caribbean
- Holidays & Tours: ClubMed, Olympic, Instant Breaks
- Extras: Holiday Extras, Disney, Car rentals, Airport services.
What If I Need to Cancel or Amend a Booking?
- Plans change - we get it! Cancellation policies vary, and we’ll make sure you have all the details before you book.
- Need to make a change? We’ll liaise with suppliers to explore amendment options.
- Extra peace of mind – We always recommend travel insurance for added protection.
- You're not alone - If anything comes up, we’re here to support you and help find the best possible solution.
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